I currently have an S22 Ultra. It is a Verizon carrier phone on a Verizon network. I am having issue send/receiving calls and texts over Wi-Fi. When I have zero service and there is an "x" next to the bars indicating I have no service, if I try to make a Wi-Fi call it tells me that my phone is not registered to a network and the call cannot be completed. I've also tried to make a Wi-Fi call with airplane mode turned on and it says that I must turn off airplane mode to complete the call. What is the point of Wi-Fi calling then if I can't make a call over Wi-Fi...
benjamintylerr,
I am so sorry you are having trouble with your Wi-Fi calling. We want to make sure this is working for you. It does have to be activated when you have a good signal. Then, once activated, you can use it in other areas. I have done this in other countries.
Have you tried to activate this in a good coverage area?
-Jenelle
Hi Jenelle,
Yes I have. I've had it activated for a while now with all of the emergency contact information filled but more so recently been in poor coverage due to work.
Thank you for looping us back in. let's keep going, so we can get to the bottom of this. Are you currently experiencing issue when calls or texts? Where are you currently located (work, home)?
-Gina
If I have service, no I am not experiencing issues calling or texting. Currently located in Rochester, NY. Wifi calling is necessary because the building I work in has very poor cell coverage.
We want to make sure this is resolved for you ASAP. What kind of phone do you have?
*Anna
Please refer to the initial message...
Hello, Benjamin. Not having your Wi-Fi calling not working for you is a concern. We're here to help. Please private message us for further assistance.
*Michelle
Start a new topic or ask questions in the open forum.
