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no network

Thunderbird816
Newbie
‎12-21-2011 07:29 AM

i have no network conection on my BRAND NEW Samsung Stratosphere it has been fine for the first 2 weeks but now it says no network and no i am not using wi-fi. being after customer support hours are closed. does anyone else having this problem or sugestion as to what i might be able to do to get my network back

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monrubin
Newbie
‎12-21-2011 08:07 AM

i am having the same problem here. two droid razrs not having network connection.

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adiaz777
Newbie
In response to monrubin
‎12-21-2011 08:14 AM
Same situation in Seattle. I have had no network connection on my Motorola Droid Bionic since approximately 11:00 PM Pacific time. I've turned off WiFi (there are no viable sources nearby, in any case) and restarted the phone several times, with no luck. Verizon appears to have some serious network problems, tonight. I wonder if they've been hacked?
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hells_bells71
Newbie
In response to monrubin
‎12-21-2011 08:18 AM

One Droid razr in DC with same issue.   Iphone works just fine off Verizon 3G....

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DroidAdam
Newbie
‎12-21-2011 08:20 AM

I am also having the same problem on my Droid Bionic. I first noticed the problem approx 3 hours ago. I have since tried jumping in and out of Airplane mode, Power cycled the phone, and power cycled the phone with removal of the battery, nogo.

 

I checked with one of my friends at work here, and his 3G-only smartphone is perfectly fine with full signal and data. I tried to switch my phone to CDMA (3G) only and retried all my above attempts to no avail. Seems that the SIM/GSM authentication is stuck on a "no authentication" mode and will not let us get onto the data network.

 

My phone received an OTA update last week that was supposed to address the problem with the dropping data connection, but it seems to only have gotten worse. {edited to comply with Terms of Service}


at this point and taking matters into my own hands if Verizon can't get to the bottom of these problems very soon.

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gerberchic86
Newbie
In response to DroidAdam
‎12-21-2011 08:34 AM

I also have a Bionic and tried all those things, it says network connection is disconnected. gone for 3 hours now. I'm livid. What happened to Verizon? I've been with them for years, but nothing but problems for the last few months.

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li
Newbie
In response to gerberchic86
‎12-21-2011 09:08 AM

no network here in long island either. reset droid razor several times, nothing seems to work.

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yarboro15
Newbie
In response to li
‎12-21-2011 09:15 AM

Sorry to hear about your problems but I'm glad I am not the only one.  Network has been inactive for over an hour now, tried all the things to get it back (ie., airplane mode, restarting, etc.).  In downtown Manhattan and have a Razr.  This is very annoying/

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daddyd351
Newbie
In response to li
‎12-21-2011 09:20 AM

No data here in Milwaukee, WI either. I thought something was wrong with my Galaxy Nexus when it wasn't showing either 4G or 3G. I rebooted the phone, did a battery pull and still nothing. I'm glad I foudn this thread. I also found this on engadget.

 

 

http://www.engadget.com/2011/12/21/psa-verizon-users-reporting-data-outages-across-the-us/

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Mudkicker
Newbie
‎12-21-2011 09:25 AM

Nothing in Chicago... HTC tbolt.

 

Hey, Verizon... what the heck?  At least tell us what's going on.  I mean, SMS still works, right?

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tr1xter47
Newbie
In response to Mudkicker
‎12-21-2011 09:50 AM

NO LTE as of 4am this morning

 

Teaneck, NJ

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stonerclan
Newbie
In response to tr1xter47
‎12-21-2011 11:12 AM

Same here in Durham NC

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esw1025
Newbie
‎12-21-2011 10:03 AM

I just got this phone three days ago and the internet connection goes out at least once a day. It has now been out since midnite and it is now 5am. I have done everything I know....taken battery out, take card out......this is soooooooo frustrating. When will this be fixed???

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pdcsd858
Newbie
‎12-21-2011 11:10 AM
Same thing in San Diego. Cannot access any data. WiFi works and calls can be made but not data. I don't get it.
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Len_A
Newbie
‎12-21-2011 11:11 AM

No LTE, no 3G in Detroit either. WiFi works, biut that's it.

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nozzlenut225
Newbie
‎12-21-2011 11:15 AM

No 3G or 4G in the Pittsburgh, Pa area all morning...sucks!

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Strang5
Newbie
In response to nozzlenut225
‎12-21-2011 11:50 AM

No 4G in Orlando, Florida either, just 3G. Puke!

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JGouse
Newbie
In response to Strang5
‎12-21-2011 11:53 AM

Lost data somewhere around 4 am in Northeastern PA (Wilkes-Barre/Scranton).  Not even 3G on my BIONIC.

 

Have had BIONIC for two weeks now, and this was a big problem right out of the box.  Thought it was my phone for awhile, but clearly the fault is with Verizon and their "most reliable" network.  :smileysad:

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fightenfire
Newbie
‎12-21-2011 11:48 AM

No 3G or 4G in Maryland.... I wonder if VZ will be repaying us for their downtime?

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apschwal
Newbie
‎12-21-2011 11:53 AM

Same issue in Boston.

 

Went to bed last night pulling 12 down/1.5 up, woke up with no data connection what so ever.  Restarted my phone a couple minutes ago and now I have 3g but no LTE.

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sstates75
Newbie
In response to apschwal
‎12-21-2011 11:56 AM

why does this keep happening? I have this new razr and can't use it because verizon can't keep their networks going? this is the fourth time in a month! I WANT TO TALK TO THE MANAGER!!!

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