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poor cell signal zip 30019

khoenshel
Newbie
‎06-08-2020 07:18 AM

The 4G signal in my neighborhood has reduced.  I usually have between 4 and 5 bars, but now I can only get 1 or 2.  DO NOT RECOMMEND THAT I USE WiFi CALLING!  This is my work phone and I need 4G as my backup WiFi for work.  This is an issue outside, all over my neighborhood and in the surrounding areas.

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khoenshel
Newbie
‎06-09-2020 07:02 AM

So, no one at AT&T cares about customer service or cell service quality?  Not even a canned response about how "Here at Verizon, we are committed to providing you with the service you need"?

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KH-OrnEsh
Moderator Emeritus
In response to khoenshel
‎06-09-2020 07:57 AM
This is a peer to peer public community forum and not a direct link to Customer Service. If you have an immediate issue, you can call customer service at 1-800-922-0204 from a landline or *611 from your phone. 
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vzw_customer_support
Customer Service Rep
‎06-10-2020 07:28 AM

Thank you for reaching out to us. Getting the service you need and deserve at all times is important, and we are here to provide it. Please meet us in a Private Note for assistance. 

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