ringback tones

[Darcyjames]

Hi, I had the ringback tone app , then tried the HD phone feature, in doing so lost the ringback app. I now have the app back but when I try to get the ringback tone I had before it gives me an error code saying I have already purcased it, but it is not in my purcased tone list, any idea how to reset or restore my purcased tones?

Thanks

[Darcyjames · Accepted solution]

The error code is 218

[Snn5]

The correct answer is error code 218?

[Snn5]

Advanced Calling/HD calling/VoLTE is not compatible with ringback tones.  To use ringback tones you must turn off AC/HD/VoLTE.

[Darcyjames]

Yes, I know, I already did that

[Snn5]

So, then you have decided that having ringback tones is paramount to HD calling and talk.data simultaneously?

[Darcyjames]

Yes, the HD only works if the other caller has it too, and I really didn't notice a big difference

[Snn5]

Yeah.  Calls are great.  I never had much use for simultaneous talk/surf.

[sprmankalel]

Darcyjames wrote:

Yes, I know, I already did that

Have you gone online to see if it is on the website? I would suggest that as your next step.

[sprmankalel]

Not sure how you fix that problem. Maybe there is a feature still attached to your account that is blocking the RBTs. Are you able to purchase and use any other tones?

I love my RBTs. I will not switch to advanced calling until it is capable of supporting RBT or VZW forces me to.

[Darcyjames]

Yes, it's up and running, and I was able to download one of the other rbt's from before, just not the one I really want.TV

[Snn5]

I honestly had forgotten about ringbacks...I thought they were discontinued with basic/feature phones.

[sprmankalel]

Ha ha! Nope. Mine plays Michael Buble when you call me.

[Snn5]

My cousin had this over-tinny-sounding racket for which I was unsure if it was hip-hop or country.,...it was that bad in quality.  I asked her, "Do you even know what that song is you are using as a RBT?"  She said, "No, I forgot I even had a RBT set."  I said, it sounds like MAYBE country."  She said, "Oh, I remember now, it was some country singer."  I said, "Wow...it has been a while then.  Last time you listened to something other than hippity-hop was 8 years ago."  I guess it's a "set it and forget it" kind of thing.

[sprmankalel]

Not really. Whenever I get a RBT it is good for a year. Then, if I want to continue using it, I have to pay for it again or I can get a new one.

[Snn5]

I guess I mellowed out a while back.  My ringtone sounds like a phone ringing.  No more German-Industrial-Techno-Darkwave-Goth-EBM (yeah, I guess that's a sub sub sub sub sub genre) emanating from my phone when it rings anymore.

[sprmankalel]

Because I have been playing with my device in ways I shouldn't I don't currently have a custom ringtone. Usually it is the Moxie Girls Poopsie Pets song from a commercial that I found on YouTube. Look it up. It is quite funny.

[Snn5]

Yeah, that sound coming out of my phone would have me in a bad way before long.

[sprmankalel]

Snn5 wrote:

Yeah, that sound coming out of my phone would have me in a bad way before long.

Ha ha! Did you look it up?

[Snn5]

Yes...I did...that's why I say that.  If that sound went off in public where I normally go, that wouldn't bode well for my longevity.  I should say...if that sound was heard by any coworker or business caller who called me.