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stop voice mail descriptions of duration and call number

jrnycsb1
Newbie
‎06-27-2014 06:28 PM

Voice mail recently started telling me the duration and call number before every voice mail message I receive.  How do I turn this off and just listen to the message without having to wait for all the info first?

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SuzyQ
Community Leader
Community Leader
In response to filmcarp
‎03-26-2015 08:52 AM

Call in to your voicemail - Choose option 4 (Personal Options), then 2 (Administrative Options).  Under Admin options, you want 4 (Message review options), then 2 (Envelope options).  Turn them OFF and you will not hear the date, time, and phone number of messages that were left.

Hint: You don't have to listen to the entire prompt before pressing the numbers, so after you enter your password and #, you can press 4, 2, 4, 2 with a slight pause in between each number.  Then listed for the correct prompt to turn Envelope options OFF.

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vzw_customer_support
Customer Service Rep
‎06-29-2014 07:50 PM

jrnycsb1,

We'd be happy to provide some direction in getting your voicemail setup the way you prefer. Could you share with us what model device you have?

BrianP_VZW
Follow Us on Twitter @VZWSupport

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jrnycsb1
Newbie
In response to vzw_customer_support
‎06-29-2014 07:52 PM

A customer service representative already took care of it. Thanks.

Chris

On Jun 29, 2014 8:51 PM, "Verizon Wireless Customer Support" <

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filmcarp
Newbie
In response to vzw_customer_support
‎03-24-2015 06:48 AM

I'd like to know the answer.  I have a motorola droid

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vzw_customer_support
Customer Service Rep
In response to filmcarp
‎03-26-2015 06:56 AM
Filmcarp,   We'll help find the answer you're looking for. Which Droid do you have?   SarahO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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SuzyQ
Community Leader
Community Leader
In response to filmcarp
‎03-26-2015 08:52 AM

Call in to your voicemail - Choose option 4 (Personal Options), then 2 (Administrative Options).  Under Admin options, you want 4 (Message review options), then 2 (Envelope options).  Turn them OFF and you will not hear the date, time, and phone number of messages that were left.

Hint: You don't have to listen to the entire prompt before pressing the numbers, so after you enter your password and #, you can press 4, 2, 4, 2 with a slight pause in between each number.  Then listed for the correct prompt to turn Envelope options OFF.

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twhite588
Enthusiast - Level 1
In response to SuzyQ
‎06-02-2020 08:22 AM

I press 4, then I press 2 and it says incorrect.  I have ipone 11

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vzw_customer_support
Customer Service Rep
In response to twhite588
‎06-04-2020 08:59 AM

Great question Twhite588. I have located a link that may help you with making voicemail changes via the link https://discussions.apple.com/thread/250779329 . Also additional helpful links can be found at https://support.apple.com/contact .

 

VeronicaM_VZW

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KH-OrnEsh
Moderator Emeritus
In response to twhite588
‎06-04-2020 09:52 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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