voicemail doesn't work

DUBLD
Newbie

My voicemail stopped working. I didn't do anything to change it. For years it has remained the same and now when someone calls it says that the voicemail account has not been set up. Well, it WAS set up and I had a personal greeting. But now the system tells callers that the account has not been set up.

Labels (1)
0 Likes
Reply
1 Solution
sprmankalel
Champion - Level 3

Did you call *86 and see if you need to re-set it up? What steps have you taken to remedy the issue?

View solution in original post

0 Likes
Reply
3 Replies
sprmankalel
Champion - Level 3

Did you call *86 and see if you need to re-set it up? What steps have you taken to remedy the issue?

0 Likes
Reply
Hilaryds
Enthusiast - Level 1

Your solution does NOT work! I tried using the Voicemail app which did not work, I then used *86 with the same result!!!  I need this fixed immediately!

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hilaryds, we won't your voicemail problem fixed immediately as well. We'll be sending you a Private Message for additional assistance.

TrinetteW_VZW

0 Likes
Reply