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why do I have to keep selecting a city when I unlock phone. Doesn't do it all the time.

croterr
Newbie
‎12-28-2014 03:11 PM

I have a Samsung Galaxy 3,when unlocking it sometimes ask for me to select a city before I can use the phone

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vzw_customer_support
Customer Service Rep
‎12-30-2014 03:20 PM

That is odd croterr.
Let's look into any issues.  Is the device damaged? Is this inregards to an app? Please power down the device and remove and reinsert the Sim card and retest.

JoeL_VZW
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