why no 4G LTE home internet at my address

pennor
Enthusiast - Level 1

I have a strong 4G data signal on my phone at mt home address with 93mbs down and 25mbs up load speeds yet I'm told 4G LTE internet is not available at my address. WHY?

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smith6612
Community Leader
Community Leader

Verizon only sells LTE Home if they think they have enough tower capacity to do so. Your area may be at capacity (too many customers) or just not eligible. If Fios is available, there won't be LTE Internet made available and you should get Fios instead of a Wireless connection.

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Capricorn1
Community Leader
Community Leader
The same is true for Verizon 5G, but it's also true for other providers like T-Mobile. All Wireless ISPs only offer wireless Internet service where they have excess capacity.
(Please be nice. Verizon Community Leaders are not Verizon employees.)

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2 Replies
smith6612
Community Leader
Community Leader

Verizon only sells LTE Home if they think they have enough tower capacity to do so. Your area may be at capacity (too many customers) or just not eligible. If Fios is available, there won't be LTE Internet made available and you should get Fios instead of a Wireless connection.

Capricorn1
Community Leader
Community Leader
The same is true for Verizon 5G, but it's also true for other providers like T-Mobile. All Wireless ISPs only offer wireless Internet service where they have excess capacity.
(Please be nice. Verizon Community Leaders are not Verizon employees.)