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th3_lov3r
Newbie
‎09-26-2012 03:00 PM

I just added money to my account before my due date but it won't change the date for my next payment Why ?

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budone
Legend
‎09-28-2012 08:38 AM

Prepaid account, postpaid account. We need a bit more info.

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th3_lov3r
Newbie
In response to budone
‎09-28-2012 03:26 PM

Prepaid account

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Minniehaha
Specialist - Level 2
In response to th3_lov3r
‎10-01-2012 07:49 PM

There are Daily prepaid and Monthly prepaid accounts which one do you have.? The Daily prepaid accounts usually change instantly. Unless there is an outage.

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vzw_customer_support
Customer Service Rep
‎10-02-2012 12:01 PM

Hi h3_lov3r. If you need any help for your Prepay account, please contact Prepaid Customer Service at 888-294-6804. When prompted, enter your prepaid phone number. Then press 4, 5, 4 and then enter your pass code for your account.  If you do not know the pass code enter in four zeros.  Then the system will transfer you to a Prepaid representative.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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