Cell Phone Service Problems

[tmvmichigan]

Ever since hurricane Ian went through our cell phone service in Port Orange cuts out and data is impossible to use.  what can be done about this issue?

[vzw_customer_support]

Hello, 

Our goal is to provide you with the best experience. Please, send us a PM/DM, so we can address all your concerns. 

Verizon is always here to help!

>Cintya

[tmvmichigan]

I have messaged a few people from Verizon on Verizon chats and Facebook messenger but our problem has not been solved. We have turned our phones off for 6 minutes and turned them back on. 

[vzw_customer_support]

We are sad to read that you are having issues with your service! We can not have this happening. We will follow up this through a private note.

>Edgar

[tmvmichigan]

yes please help resolve this issue.

[vzw_customer_support]

Having issues with your services is not what I want anyone to have to endure. I am here for you and want to help you get this resolved, can you please send a Private Message, so I can assist? 

*Lisa

[tmvmichigan]

Every time I do a private message I get no where with resolving my problem. I have Message twice on Verizon messages and once through Facebook messenger with no solution to the problem.

[vzw_customer_support]

I'm truly sorry to learn that this has been your experience thus far, and we would love the opportunity to turn this around for you. Please send us a Private Note for further support.

*Anna

[vzw_customer_support]

Can you please share with us what services are impacted in the Port Orange area? Are multiple Verizon users affected in the same way?

I have checked and found no service outages for the location and as such, I'd like to review this further to help you find a solution today.

~Pablo

[tmvmichigan]

We are experiencing cell phone issues. Cell phone calls cut out and data is impossible to use here in Port Orange.