Charged twice for TravelPass

[gregsl1]

Hello,

I was in Europe last month and used TravelPass each day I was overseas. I was charged $10/day for each day... twice. Another line on my account only used TravelPass three days and was also double charged. It listed her line and $30 with the three dates, then after my charge it listed her again with $30 with the same three dates (then mine was repeated as well).

Can we be reimbursed for the duplicate charges on our TravelPass? 

Thanks

Greg

[vzw_customer_support]

Hello gregsl1. We're truly sorry to learn that you've been double charged for TravelPass use. I have sent your a Private Note for your review. Please respond at your earliest convenience. 

-Tanisha