Service/sales notification can't be deleted

ecalderon455
Enthusiast - Level 1

I have a #pixel 4A. Prepaid 5G plan. I ran out of data 3 days before end of month, and got a notification from Verizon that I don't have a Verizon wireless plan or I've used up all of my plan allowance please contact Verizon. It's sent from Carrier Setup. The new month has started, and I still can't delete this message. I deleted my Verizon app, and restarted the phone, nothing got rid of it. How do I eliminate this notification

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vzw_customer_support
Customer Service Rep

ecalderon455, we definitely want your phone working as it should. Try resetting your network settings by following the steps here→ https://www.verizon.com/support/knowledge-base-232850/ . Let us know the outcome. 

*Bee

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