WiFi Calling SOS Message

[aidan1brown]

Hello,

I live in an area that does not get Verizon service. I am connected to WiFi and I have enabled WiFi calling. However, the majority of the time, there is an SOS message in the top right corner of the screen. When this SOS icon is present, I cannot make or receive calls. I Is there an easy solution to this? Thank you in advance!

[mama23dogs]

The SOS message is also equal to the emergency calls only message which means you are not connected to the Verizon network but your phone will make 911 emergency phone calls through any available Network. It is a requirement of all service providers that 911 calls be available by any network no matter which one you are paying for.

This is normal and correct. 

At home you should be connected to your home Wi-Fi and using that for Wi-Fi calling.

You can get rid of the emergency calls /SOS  by putting your phone in airplane mode, and then turning Wi-Fi back on when you are at home connected to your Wi-Fi network.  Just remember to turn airplane mode off when you leave home so that you connect to a cellular network

[RubyMaple]

I am having the same problem intermittently. When my phone goes into SOS mode, I lose the capacity for Wi-Fi calling, even if Wi-Fi calling is enabled. 
Is there a way to still be able to use Wi-Fi calling even with no reception?

I am using an iPhone 12 Pro Max

Thanks

[Mangmog]

Hello. I tried this but when in airplane mode AB’s wifi enabled, I get this error message:

 no network connection

Connect to a wifi network or disable airplane mode to place a call  

Then there are 2 buttons

 1. cancel

 2. disable airplane mode

[MI_Mom_Calls]

I am just commenting on this old post in the midst of the National Verizon Outage on 9-[phone number removed per the Verizon Terms of Service]. And wanted to say, I am having the same issue and error as the person above. Verizon, this is unacceptable. Word on the street is it's an ESIM issue.  Going forward, please update your services to allow wifi calling when phone is in SOS or Airplane mode. I am sitting in a house with full wifi and unable to call out for work today.... I should be able to use my comcast wifi without your service overriding.  (Cellular is switched to "off", wifi calls are switched to "on" ... and after that didn't work, I switched  Airplane mode to "on" and getting the same message as the user above)  For the record, i have an iPhone 15 and my husband with an iPhone 14 is sitting next to me and Verizon service is working for him. 

[SynthpopAddict]

You're the first iPhone user I've seen to report someone with an iPhone has service with the outage.  Your husband must have an actual SIM card in his phone and not an eSIM then?  If it is truly an eSIM issue, then your phone is essentially acting as if it is not activated.  If a device is unactivated, it will not work even on WiFi, at least for newer devices.  There used to be ways to get around the activation screen on old phones, but doesn't look possible anymore.