iPhone 12; received email from Verizon on 3 November 2022 for free iPhone 12 & $15.00 per month for 36 month. Now Verizon does not want to honor this

4115
Newbie

I received an email from Verizon on 3 November 2022 offering free iPhone 12 & $15/month for 5 G if I add new line. I took the email to Verizon store they gave me new phone but now Verizon is not willing to honor the email

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vzw_customer_support
Customer Service Rep

Hello 4115. We know the importance of ensuring you receive all promotions that you are eligible for. Did the store provide a reason that they would not honor the email? You mentioned that you received the email more than a month ago, did the offer expire? Please share more details so we can look into this for you.  -Tanisha

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