verizon extender is stuck on 8a, I have a weak signal in south texas...ideas?

mcturner01
Newbie

signal extender

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jav6
Champion - Level 3

@mcturner01 wrote:

signal extender


What make/model router do you have your extender connected to?  Have you enabled IPSEC in your router?

Here is a capture of an old solution:

4G Net Extender Step 8a issues.jpg

spritecranberry
Member
‎03-06-2019 09:10 AM
We are a school trying to set up a Samsung Verizon Network Extender 2 in an area where there is no cell service off of our network. We have worked with our network team to do the necessary port forwards and have so far been unsuccessful getting the device to get past Step 8a: Connecting to Verizon Network.
On the admin page, I have noticed that the IPSec will go from Reachable to N/A to Unreachable to Reachable about every minute or so. We are curious to know whether this is by design of the product or if this is a fault?

Re: Samsung 4G LTE Network Extender - No IP address
10/12/2020
JohnnyIP
Called the Verizon Helpline. After hours of working with them, they sent me a replacement.
The LTE Network Extender they sent wouldn’t connect either. Eventually I just did a factory reset on my Netgear R8000 and the extender connected. No idea what really changed in the router settings?!

 

...Just another VZW customer...trying to offer some assistance...
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sherryhowell125

did anyone ever help you figure this out yet been months now mine doing same thing they just wont you to private message then and why dont any answers get shown for other people that has this same problem this forum is useless

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