Android 10 Update Moto Z4

[kurt_stephens]

Has anybody with a Verizon Z4 got the Android IOS 10 up date pushed to them yet?  I can't seem to get it to hook me up OTA or WiFi.  Says I am up to date on PDFS29.105-74-10 02/17/2020.  Verizon support? Anybody?

[jav6]

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@kurt_stephens wrote:

Has anybody with a Verizon Z4 got the Android IOS 10 up date pushed to them yet?  I can't seem to get it to hook me up OTA or WiFi.  Says I am up to date on PDFS29.105-74-10 02/17/2020.  Verizon support? Anybody?

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I have the moto z4 and when checking for update it says:

"Your device is up-to-date

Android version 9

Current version: PDFS29.105-74-10

Security patch level: January 1, 2020"

Could be the Android 10 you're referring to isn't ready for our Verizon moto z4's yet.

[kurt_stephens]

https://www.verizonwireless.com/support/motorola-moto-z4-update/

I got a message that said I could update and it was available on 3/31/20...guess I'll keep waiting.

[vzw_customer_support · Accepted solution]

Thanks for reaching out kurt_stephens It is hard to say when you will be prompted for the update. They are typically rolled out incrementally. Your phone will alert you when it is ready.

RosanneM_VZW

[vzw_customer_support]

Thanks, have you restarted the phone since then? If not, I would encourage that you do and wait a full minute, then power it back on. 

RosanneM_VZW

[amjacobs777]

Well, after waiting what seemed like forever, I finally got my Android 10 update this morning. It must have been available sometime after I turned on my phone this morning because I did a manual check and it was there. I checked several of my most used apps and everything appears to be working fine after the update.

[jav6]

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@amjacobs777 wrote:

Well, after waiting what seemed like forever, I finally got my Android 10 update this morning. It must have been available sometime after I turned on my phone this morning because I did a manual check and it was there. I checked several of my most used apps and everything appears to be working fine after the update.

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Just checked my Moto Z4 for updates and the new one is available and I'm installing it.  QDF30.130-42-1

If this issue is resolved, you might mark your thread answered.

[vzw_customer_support]

amjacobs777, thank you for keep us posted. So glad to learn that everything appears to b working fine after the update. TionnaB_VZW

[kurt_stephens]

Yes, I too got the update this morning (4-17-20) and it is installed.  Thanks.