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Correct Answer!
Answer and no one is there
fjfurfaro
Member
‎10-24-2019 11:14 AM

I can not answer some calls.  I answer and there is no one there on my end and on there end it keeps ringing then goes to VM.  This happens in all areas. It does it about 10% of the time.  Please help

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Correct Answer!
Re: Answer and no one is there
Ann154
MVP MVP
MVP
‎10-24-2019 11:46 AM

When this happens, have you verified the screen changed from the incoming call view to the connected call view? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: Answer and no one is there
vzw_customer_support
Customer Support
‎10-26-2019 11:23 AM

We certainly understand your concern with the situation. How long have you been experiencing this issue? JesseM_VZW

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