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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
AppFlash keeps crashing, despite being disabled
b1uebird
Member

I have disabled the spyware which VzW installed on my phone even though I didn't want it.  But I keep getting a popup notifying me it has crashed, so it must still be lauching itself.  How do I uninstall this unwanted app?

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Re: AppFlash keeps crashing, despite being disabled
JGwiz
Novice

Ah, the Dirty Tricks of Big Red...

They baked this horrible app into the OS on the 7.1.1 update, so it cannot be removed.   Before disabling, be sure to clear the cache and app data.  That "may" help.

BTW, this piece of spyware from Verizon is also causing severe battery drain for what seems to be many users.

I wonder if Verizon will fix this problem by removing another piece of garbage that none of us asked for?

Re: AppFlash keeps crashing, despite being disabled
vzw_customer_support
Customer Support

Managing apps is one of the most exciting things about Android, b1uebird. When an unwanted app is described as “spyware”, many users make extra efforts to remove the app rather than simply disable it. As an Android user myself, I am familiar with this error message you’re getting and will be glad to help. Have you had the chance to try the steps suggested by JGwiz? If so, what were the results? Those are exactly the steps I took and, since then, have not seen the AppFlash on my device unless I swiped left from my home screen. Please keep us posted on what happens.

 

GeorgeS_VZW

 

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If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: AppFlash keeps crashing, despite being disabled
Rmcsherry19327

How about Verizon stops  pushing these useless apps to our devices or even better... Unlock the bootloader