Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't turn off nfc after Oreo update
mkramer1683
Member

Updated to oreo today and now nfc won't turn off.

Labels (1)
0 Likes
Re: Can't turn off nfc after Oreo update
vzw_customer_support
Customer Support

Updates should help you with your device not cause issues. Let's make sure you are able to access your nfc settings. What happens when you try to turn this feature off? 

Jasper_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Can't turn off nfc after Oreo update
mkramer1683
Member

The nfc is greyed out in the settings menu.  Can't turn it on or off and

the nfc symbol stays in the status bar always.

I have factory reset the phone and still have the problem.

Also the ok Google feature isn't working anymore. Even after I turned off

the Moto voice feature.

I hope Verizon is working on a patch for the update to fix these issues.

Because of right now the Oreo update has taken away a very handy feature.

And added more problems that the previous version did not have.

Michael

Personal information removed as required by Verizon Wireless Terms of Service

0 Likes
Re: Can't turn off nfc after Oreo update
rtimm227
Member

So that is what that icon is! I noticed the icon after the update but could not remember what it was. I went to connected devices and am able to turn off NFC on Moto Z Droid. I did a restart just to make sure it did not turn on again and all seems good now.

0 Likes
Re: Can't turn off nfc after Oreo update
vzw_customer_support
Customer Support

mkramer1683, I am sorry to hear you are having issues with turning your NFC off. rtimm227 provided some good information about going to connected devices and trying to turn off NFC from there. Let me know if that resolves your issue. Was the ok Google feature working before the update? What happens when you try to use it? 

Justin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes