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Exclamation point in yellow triangle
GenevaMAllen
Member

My Android motoZ has an exclamation point in a yellow triangle.  what can i do?

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Re: Exclamation point in yellow triangle
Ann154
Expert
Expert

Where is this symbol shown on the screen?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Exclamation point in yellow triangle
vzw_customer_support
Customer Support

I too would be concerned if I saw a symbol on my device that I had not seen previously, GenevaMAllen. Let’s get this figured out. As Ann154 asked, it’s important to know where you’re seeing this icon? Also, are you having any trouble using your device?
JosephE_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Exclamation point in yellow triangle
AMCQ
Member

I too am experiencing this yellow triangle icon with a circular battery indicator around it with what appears to be a low battery indication.

I've had the phone plugged in for more than an hour, but the percentage still seems to report less than 10%.

The phone won't boot, it won't charge.. not sure what to do.

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Re: Exclamation point in yellow triangle
vzw_customer_support
Customer Support

AMCQ, a non charging phone can certainly put a drain on your day. We'll help get this fixed. How long has this been a problem for you? What's your device software?

Verizon_Customer_Support

Follow us TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response registry. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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