Good morning! Sending Gifs can be fun! I'm sorry to hear that you're experiencing issues sending them from your device and we'll do everything we can to get this resolved. What happens when you try sending Gifs from your device? How long has this been happening? What's the make/model of your phone? - RobertC_VZW
Here's what I have to do on my iPad. Not sure what device you're on
I actually found a way to do it, but it's much harder on the iPad app than it is on my phone:
1. Tap + icon next to message input
2. Tap Search
3. Enter Search criteria
4. Tap GIF on format selection bar
Now the GIFs appear.
On the phone there's an option to go right to GIFs from the keyboard.
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