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Hotmail contacts disappeared this morning after system update last night.
ScottSir
Member

This morning, all of.my contacts I'm my Hotmail account (the only one I sync to phone) suddenly disappeared.  Last night Z2 Force uploaded and installed an update.  Related?  How to get them back?  I've checked my sync settings, and obviously i did not donanydo an told them disappear in the first place.  Also see that same  account's email data is gone and won't work or sync.

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Re: Hotmail contacts disappeared this morning after system update last night.
tikibar1
Sr. Leader
Sr. Leader

Have you verified on another device that your Hotmail contacts/e-mails are still in your account?  If so, you might try removing the account from the phone and then adding it back.

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Re: Hotmail contacts disappeared this morning after system update last night.
vzw_customer_support
Customer Support

Scottsir,

I would say that tikibar1 is right with that we advised of. Try to remove the email account and re-add it. Do the contacts come back then?

 

Erin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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