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How do I take a screenshot?
batxpres
Member

I've held the volume down button and power button together, but only my volume goes down. What am I doing wrong?

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Re: How do I take a screenshot?
vzw_customer_support
Customer Support

batxpres, we are here to help and make sure that you are able to enjoy all the features that come with your phone. Just to be sure we can verify the steps to take a screenshot, tell us more, what type of phone do you have? With most devices, you are able to take a screenshot by pressing and holding both the Power and Home buttons at the same time.

Victor_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I take a screenshot?
jav6
Leader

How many times have you tried this?  Could be the volume button is being activated prior to and not simultaneously.  It may be tricky.

...Just another VZW customer...trying to offer some assistance...
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