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How do I turn off Google Play Services?
FLGolfer3
Member

How do I turn off Google Play Services?  It is using up too much of my battery.  It never used to do this- only recently.  When i bring up the app the button to disable or stop the app is grayed out.  It is the most batter-consuming app on my phone other than the Android system.

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Re: How do I turn off Google Play Services?
Ann154
Expert
Expert

Which phone model do you have? Have you tried clearing the cache for all of your applications?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I turn off Google Play Services?
FLGolfer3
Member

Moto Z Droid running Andriod 7.1.1.  How do you clean the cache?

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Re: How do I turn off Google Play Services?
bearone21
Leader

i had the same issue with a note5 & went thru several hoops with cs....ended up doing a master reset to fix.

Re: How do I turn off Google Play Services?
vzw_customer_support
Customer Support

FLGolfer3, I know how important it is to have a reliable battery life. Let's work together on getting this resolved. Here's some helpful information on how to extend the battery life of your device. https://www.verizonwireless.com/support/knowledge-base-205213 Also, here's information on how you can clear App Cache on your device. https://www.verizonwireless.com/support/knowledge-base-205182 Please keep us updated and let us know if this information is beneficial.

 

GersonG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I turn off Google Play Services?
FLGolfer3
Member

I am unable to view either of the links provided below. When I click on them the response on the Verizon website is “an unexpected error has occurred.”

Sent from Mail for Windows 10

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Re: How do I turn off Google Play Services?
tikibar1
MVP MVP
MVP
Re: How do I turn off Google Play Services?
vzw_customer_support
Customer Support

FLGolfer3, we certainly want you to be able to view the steps we provided to you. Have you tried using a different browser or computer to view the links? Resetting your browser's settings to their default can help access our site as well.

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I turn off Google Play Services?
FLGolfer3
Member

I tried with both Chrome and Microsoft Edge. I got the same error messages in every instance! And I’m not going to change all my browser settings just to try and read these links. I should NOT have to do that. Your lack of support is disappointing.

Sent from Mail for Windows 10

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Re: How do I turn off Google Play Services?
vzw_customer_support
Customer Support

FLGolfer3,

I'm sorry that the links weren't working. To stop any app on your phone, you would follow theset steps:

 

  1. From a Home screen, navigate: Apps icon Apps icon > Settings Settings icon > Apps (Device section).
  2. Locate then select the appropriate app.
    Note If system apps aren't visible, tap the Menu icon Menu icon (located in the upper-right) > Show system.
  3. Tap FORCE STOP.
  4. Review the notification then tap OK to confirm.

If after doing that, you still continue to notice your battery is draiing, please let us know.

 

ErinW_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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