Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Is There A Way To Reset My Phone If My Password Won't Work?
JEWELS_2946
Member

I have a Moto Z Force and had it set up for use with a fingerprint scan.  The screen is locked asking for a password, and the one that I attempted to enter wouldn't work,  Is there a way to reset the phone.   The number to the phone is: [Removed].  I'm on duty at the firehouse, and if we catch a run, I'll have to leave, fyi.

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Is There A Way To Reset My Phone If My Password Won't Work?
sprmankalel
Leader

If you attempt the password too many times it will do a factory data reset or it may just lock and ask for your Google password. If it does an FDR you will lose anything not saved to the cloud or an SD card.

View solution in original post

0 Likes
Re: Is There A Way To Reset My Phone If My Password Won't Work?
sprmankalel
Leader

If you attempt the password too many times it will do a factory data reset or it may just lock and ask for your Google password. If it does an FDR you will lose anything not saved to the cloud or an SD card.

0 Likes