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MOTO Z4 SIM card data usage limited
BillC97
Member

I am getting the notification

"SIM Card
Data usage limited
Due to time of day or data limit".

I am on Wi-Fi and my data is nowhere near the limit. How do I get rid of this notification?

 

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Re: MOTO Z4 SIM card data usage limited
vzw_customer_support
Customer Support

BillC97, I would be happy to help check on this to see what is going on. Just to confirm, was this for a Verizon Wireless or Verizon Prepaid service? JoseL_VZW

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Re: MOTO Z4 SIM card data usage limited
BillC97
Member

Verizon wireless.

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Re: MOTO Z4 SIM card data usage limited
vzw_customer_support
Customer Support

BillC97, we want you to have a properly working phone. We are here to help. 

 

Since this issue started, have you made sure that your data usage is not limited to the setting on your phone? We ask because the SIM card does not determine your data limit.

 

You can go to Settings, tap Network & Internet, then Mobile Network. There you would then tap Data warning & limit. You can then change the settings for Alert me switch  or Limit switch to adjust the phone's data settings that can limit your usage and alert you to how much data was used.

 

StevenG_VZW

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