Re: Messenger app replacing a letter automatically
vzw_customer_support
Customer Service Rep

Thanks for clarifying. If this issue is occurring with all messaging apps on your phone, this generally indicates that the issue is due to a setting on the phone itself. Have you made any recent changes to your phone? Have you checked your keyboard settings?

 

LorenzoP_VZW

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Re: Messenger app replacing a letter automatically
Knjwells
Newbie

I haven't made any changes to my settings at all.

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Re: Messenger app replacing a letter automatically
vzw_customer_support
Customer Service Rep

Ok. Let us know if that helps. To access this menu, you would navigate into Settings > System > Languages & Input > Virtual Keyboard. You should see GBoard there. Select that, then you can either try changing some of the settings like Text Correction or Preferences to see if those minor adjustments will work. You can also delete your phone's learned words under Dictionary. You can do this all at once, or just specific words. Let us know if this helps!

EricW_VZW

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Re: Messenger app replacing a letter automatically
vzw_customer_support
Customer Service Rep

knjwells It sounds like the auto correct is on, that can be helpful and annoying at the same time. What is the make/model of your device? DoloresK_VZW

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