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Microphone on speaker phone Moto Play z droid - voice cuts in & out for listener
dgirard
Member

I have had several complaints from listeners/receivers that my voice cuts in and out on speaker phone on Moto Play Z droid.  I make sure I am speaking directly at the microphone and it seems the listener cannot hear me or there is static on the receivers/listeners end.  It seems I must be within a foot of the microphone with my mouth then if it gets to be 2-3 feet, all bets are off.  I make sure I am in a quiet environment when using the speaker phone. 

Does anyone have any ideas??

Dan

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Re: Microphone on speaker phone Moto Play z droid - voice cuts in & out for listener
vzw_customer_support
Customer Support

dgirard, if you are like me I'm always using my hands free speaker. It comes in handy when you are busy. Let's figure out what is going on and fix it. When did this start? Have you recently updated software or added any new apps? What is your zip code?

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Microphone on speaker phone Moto Play z droid - voice cuts in & out for listener
dgirard
Member

My zip is 57745.  the firmware is up to date. I have cleaned the mic to ensure there is no dirt in it.  It has been intermittent since day one.  I have been adding and subtracting apps.

I don't know anything about twitter.

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Re: Microphone on speaker phone Moto Play z droid - voice cuts in & out for listener
vzw_customer_support
Customer Support

We appreciate those details. We will keep moving forward. So that we can take a closer look, I have sent you a Private Message.

RosanneM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Microphone on speaker phone Moto Play z droid - voice cuts in & out for listener
dgirard
Member

never been on twitter in my life and not about to go there.

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