I wasn't able to uninstall the Message + app as instructed by Verizon Customer Service but I did uninstall all the updates and then restarted my phone and it seemed to take care of the issue.
I am glad that the uninstall seemed to do the trick for you! We want to make sure that everything stays that way. Please reach out to us if you have any other questions or if you start experiencing the same issue.
I have a Moto E4 and well, here it is 2 years later. Just came across this thread and all the posts I've read are happening to me. It appears my pictures and sometimes the thread itself including the text disappears. Sometimes the text remains but just the pictures disappear. It is not exclusive to any one user. Please advise any new advice since this thread was created. Thanks for your time.
Darkfire35, we definitely want to help make sure that your pictures can remain within the thread to view. Can you please confirm the messaging application you are using?
JoseL_VZW
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