Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Moto G power 2021

Moto G didn't have a board so I chose something Moto. My texts work fine for a day or so, and then it's like the home page for texts freezes, new ones come in but they don't show up at the top of the list like normal.  I see a notification of a new text it buzzes me and when I go to see what's new, nothings changed even after I search around and find it and read it.  Restart the phone, everythings normal again for a day or less.  VERY FRUSTRATING!!!  Any help would be appreciated.

Re: Moto G power 2021
Customer Support

We'd like to help you sort out your texting issues. Let's get to the bottom of this. Please send us a Private Note for assistance/ *Melissa