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Moto Z Force Droid
Cathyneedshelp

Hi,

When I get a phone call and answer it, it automatically goes on speaker.  How do i change the setting to not default to speaker?

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Re: Moto Z Force Droid
vzw_customer_support
Customer Support

That’s so odd, Cathyneedshelp. I certainly don’t want you to continue to experience this trouble so let’s see how we can keep your calls more private. Do your outbound calls default to speaker right away as well? Do you recall any change to your device when this first began?  It may also sound odd, but please try plugging in a pair of headphones into your headphone jack (insert it and remove it a few times) then try to test your call again without the headphones in.

Thank you

JenniferH_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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