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Moto Z Play Droid not switching to WiFi
Helen8022
Member

Does the Moto Z automatically switch from data usage to WiFi when it is in our WiFi range?

That doesn't seem to be happening and data usage is quite high. Is there a setting we are missing?

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Re: Moto Z Play Droid not switching to WiFi
vzw_customer_support
Customer Support

Helen8022, we want you to have the control of your data usage. How long has this been going on? Do you have your WiFi turned on? 

http://spr.ly/6580DwBs8 What WiFi network are you trying to connect to? 

 

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Moto Z Play Droid not switching to WiFi
vzw_customer_support
Customer Support

Helen8022,  We understand the importance of understanding your data usage. This phone does not have Wi-Fi assist, however here are some tips to manage your data.

http://spr.ly/6583DwBIS

 

TrinetteW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

                                                                                                                              

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