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Moto Z Play overheating when connected to any type of charger
Mommommaryx3
Member

Just started today - phone became untouchable by the charger port while plugged into the car charger.  I managed to unplug it, waited until I got home to use the home charger and now it won't take the charge but still the charging port, back of phone and charger connector become too hot to touch.

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Re: Moto Z Play overheating when connected to any type of charger
vzw_customer_support
Customer Support

Making sure your phone is working properly is vital, Mommommaryx3. We are always here to help.

 

Is the phone only getting hot when connected to the car charger? Has there been any damage to the phone? Are you using the original charger that came with the phone? 

 

John_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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