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Moto Z4 ringtone reset

I have a Moto Z4 and added an additional ringtone for calls. I set a ringtone and overnight it resets to none. This has been happening for several weeks now. I reset the ringtone again and it resets overnight. I checked for update for Android 10 and it states I'm uptodate. My wife has the same phone and she is having the same problem. I tried turning all settings off that would change the ringtone set but nothing seems to help.. thanks in advance.. Mark