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My Moto Z2 Force reboots randomly. It is not overheating.
Pontiacbob
Member

I have a Moto Z2 Force and it randomly reboots several times per day.  It will do it sitting on the desk or in my holster. I have gone to the Verizon store, I have gone through troubleshooting online and done the manual software update.  It had the most current version already, it just re-installed.  I do not know if it is a bad phone or what.  I do not have a memory card in it, my work does not allow them.

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Re: My Moto Z2 Force reboots randomly. It is not overheating.
vzw_customer_support
Customer Support

Sorry to hear about trouble with your device, Pontiacbob. We definitely want to get that resolved for you. When did this begin happening? Do you recall if any new software was added around that time?

Verizon_Customer_Serivce

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If my response answered your question please click the *Correct Answer* button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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