No alarm clock function on Moto Z4 since Android 10 update
mikesimsr
Newbie

Since the update to Android 10 last week my alarm clock app ceased to function.  I downloaded another app and still no alarm.  The screen displays the correct time, but no alarm.  Anyone else with this issue and how did u fix?

 

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Re: No alarm clock function on Moto Z4 since Android 10 update
vzw_customer_support
Customer Service Rep

Hello! Outside of you alarms, are you able to hear the ringtone on incoming calls/other notifications just fine? AustinL_VZW

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Re: No alarm clock function on Moto Z4 since Android 10 update
jav6
Champion - Level 3

@mikesimsr wrote:

Since the update to Android 10 last week my alarm clock app ceased to function.  I downloaded another app and still no alarm.  The screen displays the correct time, but no alarm.  Anyone else with this issue and how did u fix?

 


My Moto Z4 got the update and the alarm is working fine.  Tested several times.  When you set the alarm, do you get the icon showing an alarm is set? When you pull down the icons, does the alarm icon (if there) show the date time set?

...Just another VZW customer...trying to offer some assistance...
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Re: No alarm clock function on Moto Z4 since Android 10 update
Dark_One_042
Newbie

Have you managed to resolve this issue? I'm having the same problem.

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Re: No alarm clock function on Moto Z4 since Android 10 update
vzw_customer_support
Customer Service Rep

I definitely want to help figure this out, Dark_One_042. Sorry to hear about the issues with the alarm clock feature on the Moto Z4. Have you tried resetting the app? If not, here's how to do so: http://spr.ly/6604Gwt3k To clarify, are you referring to the stock/default "Clock" app or something that you downloaded in the Play Store? 

RyanM_VZW

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Re: No alarm clock function on Moto Z4 since Android 10 update
kwash925
Newbie

This fixed my alarm on my new Moto Z4

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Re: No alarm clock function on Moto Z4 since Android 10 update
LaurieFraley
Newbie

Yes.

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Re: No alarm clock function on Moto Z4 since Android 10 update
vzw_customer_support
Customer Service Rep

We are here to assist you if you are having any issues.  If you are having any issues please notify us of what you meant by "yes?"

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Re: No alarm clock function on Moto Z4 since Android 10 update
kmartinteach89
Enthusiast - Level 1
Re: No alarm clock function on Moto Z4 since Android 10 update
JaimeLyn123
Newbie

If resetting didn't work. I found that my phone was on do not disturb mode. 

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