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Not receiving text messages from iPhone users
Lilpeanut
Member

I have a Motorola g7, use the Verizon Msg app. Within the last few weeks I'm not receiving messages that I phone users are sending. Not sure why?!? I've never had this problem before. I have never been an iPhone user, I only ever had Droid or Moto.

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Re: Not receiving text messages from iPhone users
vzw_customer_support
Customer Support

We definitely want to make sure you are able to receive text messages from iPhone users, Lilpeanut. To clarify, are you able to send texts to iPhone users, just not receive them? Is the software fully up-to-date on your Motorola G7? What troubleshooting have you done since this started?

 

KourtneyC_VZW

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