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Old deleted voicemails suddenly showed up today
StimpackAddict13

This is my first post. Today, March 3, 2020, I came out of a meeting to a missed call. I checked my voicemail and found that 16 deleted voicemails from August 2019 had shown up out of nowhere.  I had to go through one at a time and delete them again.  I also noticed newer voicemails I never received notifications for? Why did this happen? I rarely get phone calls or make phone calls.  Thank you for any help!

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Re: Old deleted voicemails suddenly showed up today
vzw_customer_support
Customer Support

This is very strange, StimpackAddict13. We want to ensure that your phone works as intended (https://www.verizonwireless.com/support/motorola-moto-z-droid-edition-troubleshooting/#/main/device/...) and that this issue never happens again. You mention that you found old voicemail messages. Did you check by calling *86 on your phone or any other way?

Did you recently  install or update any particular application or software on your phone?

Is your voicemail working correctly after deleting those old messages?

 

AntonioC_VZW

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