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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Poor reception
EFR
Member

How com Verizon cannot honor it's commitment the customer.  I have been given the run around.  I was expecting a call back from the tech support that never materialized. I guess there is some truth to the negative feedback.  Please fix my phone's reception. Tech support truly is lacking in service. Please call back like you advised.

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Re: Poor reception
vzw_customer_support
Customer Support

Hello, we are here to assist in any way that we can. Allow us to continue working with you. Please send us a Private Note.

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