Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Poor reception

How com Verizon cannot honor it's commitment the customer.  I have been given the run around.  I was expecting a call back from the tech support that never materialized. I guess there is some truth to the negative feedback.  Please fix my phone's reception. Tech support truly is lacking in service. Please call back like you advised.

Re: Poor reception
Customer Support

Hello, we are here to assist in any way that we can. Allow us to continue working with you. Please send us a Private Note.