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Re: Recipient has insufficient funds to receive message.
vzwuser2009
Enthusiast - Level 2
‎10-27-2019 05:38 AM

At this time, it seems to be an error on the Verizon side. From what I can gather, this message is common when recently blocking someone. However, I can be most certain my husband and I do not have the same numbers blocked on our individual phones and there aren't any blocked numbers on our account either. So it seems to stem from group/picture messages. From what I've read, Verizon is working on a solution. Hopefully soon, as these messages are slightly annoying.

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-27-2019 06:17 AM

D_ciz, unwanted messages can certainly be frustrating. When did you start receiving the insufficient fund's message? Is there a particular number you are texting when you receive this error? Have there been any recent changes made to your phone or account when this started?

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-27-2019 06:32 AM

I rely on sending our messages to my group chat too Mccola6. I am sure you would like your text messages to go through without any errors. I am sure we will figure this out and help you. I do want to confirm, what is the make and model of your device? Could you tell us if this is happening with a specific number or just your group chat? What messaging application are you using? Tell me more about when this all started. AmberF_VZW

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-27-2019 07:11 AM

We want to make sure your concerns are addressed today regarding your issue. To better understand your concern is this does this happen when you are sending a text message? What kind of phone do you have and is this a prepaid account or postpaid account that you are on? JasperM_VZW

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-27-2019 07:17 AM

We never want you to have an experience with these types of messages, capt14k. We have sent you a Private Message, so we can help address this issue. 

 

Please only respond to that Private Message going forward.

 

StevenG_VZW

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Re: Recipient has insufficient funds to receive message.
mnsouth
Enthusiast - Level 1
‎10-27-2019 07:41 AM

I don't understand why there are several "customer service" responses to this thread, but no actual answers. Read the whole thread and actually fix the issue. 

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Re: Recipient has insufficient funds to receive message.
vzwuser2009
Enthusiast - Level 2
‎10-27-2019 07:46 AM

AGREE!!

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-27-2019 07:51 AM

TornadoMom, I totally understand your concern, and this does seem really odd. I want to help get this resolved for you. Which messaging app are you using?

 

DiaS_VZW

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Re: Recipient has insufficient funds to receive message.
Mezrein
Newbie
‎10-27-2019 08:04 AM

Not that it will do any darned good, but I am adding my name to this long list, both my wife and I get these messages a lot too, started within the last couple months. 

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Re: Recipient has insufficient funds to receive message.
rblotske
Enthusiast - Level 1
‎10-27-2019 08:48 AM

My wife and I both are having the same problem. Sat on hold with Verizon customer service for almost a half hour only to have her tell me they have no clue why this is happening. Not a good sign Verizon. PLEASE FIX THIS ISSUE 

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