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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Ringer not working
dkyoung
Member

Ringer on Moto Z not working when receiving a call.

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Re: Ringer not working
vzw_customer_support
Customer Support

Knowing when you receive a call is crucial.  Let’s get to the bottom of this ringer issue.  We just need a few more details.  When did this first start?  What happens when you get a call (silence, vibrates, screens still shows call, etc.)?  Does this happen with every call? 

SeanC_VZW

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Re: Ringer not working
bearone21
Leader

is muted or off selected?

0 Likes