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Says detected bug
RCTSCT
Member

My phone gets a pop up says I have a bug and need to download an app, what's up

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Re: Says detected bug
vzw_customer_support
Customer Support

RCTSCT, let’s put a stop to this pop up together.  What type of phone do you have?  When this first started, had any changes happened on your phone such as software updates, downloaded new applications, etc.?  Can you give us the exact wording of the pop up?  Please close out of/clear all for any recent applications, restart your phone, then we shall see if the pop ups continue.

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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