Screen Burn

[Kristen_M23]

I noticed a few days ago that I was starting to see my keyboard in the background and it's clearly visible if you're looking at something with a white background and when I looked it up, it said it's a screen burn and I could turn my phone off to 2 hours and it would fix it, but I didn't and I went to file a claim and my plan won't cover the damage so it's there anything else I can do?

[Tigerstep]

Screen burn sounds more like a warranty claim than an insurance one.

[vzw_customer_support]

We just want to make sure you're still getting the best support. Please, Private Message us anytime for live agent support. - Nick