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Screen Burn
Kristen_M23
Member

I noticed a few days ago that I was starting to see my keyboard in the background and it's clearly visible if you're looking at something with a white background and when I looked it up, it said it's a screen burn and I could turn my phone off to 2 hours and it would fix it, but I didn't and I went to file a claim and my plan won't cover the damage so it's there anything else I can do?

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Re: Screen Burn
Tigerstep
Sr. Member

Screen burn sounds more like a warranty claim than an insurance one.

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Re: Screen Burn
vzw_customer_support
Customer Support

We just want to make sure you're still getting the best support. Please, Private Message us anytime for live agent support. - Nick

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