Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Signed up for services without consent

I had no idea I’d been signed up for these “services”. All these uneventful years with Verizon and now you’re going to rip me off? Apparently I’ve been signed up for over a year! 11 separate services in each  package - 100000000% positive I would have remembered signing up for all that. The only way I found out was Verizon texted me about my “recent sign-up.” Are you kidding me? The fact that not only did you guys steal my money now you’re wasting my time tooling around on the lame community forum. 


Re: Signed up for services without consent
Customer Support

@aaAdxggsvv ,


We definitely don't want you signed up for anything you don't want. That isn't our goal and is why we send those text notifications, to make sure there is no surprise later. We're glad to look into this for you. What services did you see you were signed up for?