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Software update: Issues with Google Audio/Music
Klopez01
Member

Help! My music isn't playing anymore... this is really frustrating. I use the default Google Audio/Music app. I've had this phone for over a year and had never experienced issues with audio. The issues came up all of a sudden with the latest software update. How do I go back to the previous version?

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Re: Software update: Issues with Google Audio/Music
vzw_customer_support
Customer Support

Oh no, I use my music on a daily basis, so I know how important it is to have this available Klopez01. Are you getting any error messages when playing music? Does this happen with all applications? Does the app show the song actually playing but there is no sound coming from the phone?

 

Alfredo_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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