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Starting without ads
THEQUEEN_BEE38

whenever I wake up I get a long series of random ads that  that I  have to scroll through till I get home screen. Makes it ammostt impossible to answer calls.

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Re: Starting without ads
vzw_customer_support
Customer Support

I want to make sure that you get all of your calls. I want to make sure I understand what you are experiencing. When is this happening? Do they appear just when you are getting calls? When did this start happening?

Nichole_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Starting without ads
Khashoggi
Member

It's possible you have downloaded an app that causes those ads. I recently had that issue after downloading a certain app (don't remember the name of it), and when I uninstalled the app the ads went away. I refuse to use any app that makes me go through a bunch of ads just to get to my home screen.

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