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Video calling Moto z2 force
Deerob68
Member

My husband's moto z2 Force won't video call me but I can video call him.

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Re: Video calling Moto z2 force
vzw_customer_support
Customer Support

Deerob68, I understand how bothersome it can be to be unable to use Video Calling. Please go ahead and make sure your husband has it enabled on his Moto Z2 Force by following these steps: http://spr.ly/660313rdJ. Also, what is the make and model of your device? Are either of you having any issues Video Calling anyone else?

AnnaG_VZW

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Re: Video calling Moto z2 force
Deerob68
Member

It is the Motorola Z2 Force. Yes it only let's him video call a few contacts. 

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Re: Video calling Moto z2 force
vzw_customer_support
Customer Support

We appreciate these details Deerob68. We are clad you were able to enable the option properly. Please note, video calling is not available for everyone. The other user must have a capable device and enable the option. Does this information help you? BobbyN_VZW

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