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Why do I receive 2 split messages when I receive sms?
YoungMeezy
Member

When I receive sms from a tmobile or sprint user, even a short message(55 characters) is split into 2 messages. Why?

Sent from my friends' galaxy s 5 or Motorola z Droid.  I am using moto z Droid.

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Re: Why do I receive 2 split messages when I receive sms?
vzw_customer_support
Customer Support
YoungMeezy, your texting experience is important. Getting split messages would make communication difficult, but we'll get this fixed. How long has this been going on? What happens on their end? Does this happen on all messages? What messaging app are you using?
 
JoelR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
 
 
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Re: Why do I receive 2 split messages when I receive sms?
MYLIFEANDME101

Have same issue

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Re: Why do I receive 2 split messages when I receive sms?
RACHELCRH
Member

I am having this same issue. Please correct it as ASAP. Will you announce when the issue is resolved?

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Re: Why do I receive 2 split messages when I receive sms?
vzw_customer_support
Customer Support

RACHELCRCH,

 

Texting is a great way to keep in contact with others, so let's check that out. Have you always received split texts from these users, or was it a recent change? It depends on the phones and text programs your friends are using, but split messages can be a normal experience on Android in most situations.

 

RussellM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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