Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Why is my screen going black during phone calls?
ANGLOU49
Member
‎08-27-2018 05:51 PM

This started about a month ago. Phone rings, then screen goes black. Symbal in upper corner shows call coming in only there's no way to answer it.

Labels (1)
Labels
0 Likes
Reply
1 Reply
Correct Answer!
Re: Why is my screen going black during phone calls?
vzw_customer_support
Customer Support
‎08-29-2018 06:05 PM

Thank you very much for reaching out to us, ANGLOU49. We want to ensure you get the assistance you need regarding your screen blacking out during phone calls. Could you please provide the make/model of your device? 

 

 -CheyenneS_VZW

 

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help!

0 Likes
Reply