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SCOCOS54
Member

Why does my motoz2 force connect then disconnect repeatedly from wifi?

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Re: Wifi
stef7
Sr. Member

You are not alone:

WiFi Issues Z2 Force (Verizion) - Lenovo Community

Do you have a dual-band router? If so, make the SSID names for the 2.4GHz and 5.0GHz access points different, and try forgetting the 5.0GHz connection and connect to the 2.4GHz access point.

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Re: Wifi
vzw_customer_support
Customer Support

It's important to stay connected to your WiFi, SCOCOS54. Let's look into this and get this fixed. When did this start? What's the software version on the phone? Please run a Device Health Check through the My Verizon Mobile app and send us the results. Here's how https://www.verizonwireless.com/support/knowledge-base-206364/.

 

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Re: Wifi
J_Icon
Member

Go-to settings, location, tap the three dots found top right of the screen, then tap scanning.  Turn off WiFi and Bluetooth.  I had the same problem and this solved it.

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